ADA Resources for Restaurants
ADA National Network's Hospitality & Disability Initiative
The Hospitality & Disability Initiative of the ADA National Network provides a variety of web-based resources for the hospitality industry including hotels, restaurants and more. The ADA National Network also has a topical page on hospitality: https://adata.org/topic/hospitality.
If you need an immediate answer about your obligations, call (800) 949-4232 during routine business hours.
The following are resources to assist restaurant, cafeteria, and bar personnel with implementing the Americans with Disabilities Act (ADA).
- TRAINING: Reaching Out to Customers with Disabilities - an online training course from the U. S. Department of Justice
- Disability Etiquette - This publication from the United Spinal Association covers basic etiquette when interacting with people with disabilities as well as offering suggestions for a wide range of disabilities.
- ADA Update: A Primer for Small Business
Physical - Removing Barriers
- ADA Checklist - The ADA National Network provides a "checklist" for businesses to use. The ADA Checklist uses the 4 priority areas in the ADA regulations from the Department of Justice: accessible entrance, access to goods and services, public toilet rooms, and "other items"
- Visit our ADA-Indiana resource page on Service Animals.
- The ADA National Network has a brief "Tips Sheet" on Tax Incentives for businesses.
- A Guide for Restaurants and Other Food Service Employers - Guidance from the U.S. Equal Employment Opportunity Commission, the enforcement entity for the employment provisions of the ADA.
Free ADA Help
If you have a question about your rights or obligations under the Americans with Disabilities Act, call the Great Lakes ADA Center: